Contact Instant Checkmate Customer Service
Instant Checkmate Phone Numbers and Emails
Toll-Free Number:
-
(800) 222-8985Toll Free
Instant Checkmate Emails:
Contact Information
Instant Checkmate Website:
Instant Checkmate Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 10:00 am - 10:00 pm EST
Holiday Hours Vary: 7:00 am - 7:00 pm PST
Mailing Address:
DMCA Complaints
4110 Mission Blvd, Ste 200
San Diego, CA 92109
How Good is Instant Checkmate's Customer Service?
Summary of Instant Checkmate Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Instant Checkmate?
Activation/ Cancellation Question:
- “Cancellation did not work”
- “I want to cancel my membership”
- “Cancel subscription”
Payments and Charges Question:
- “Over billing”
- “Update debit card”
- “Billing”
Request for Information Question:
- “Question for my account”
- “Id like to ask them a question”
- “I have a question”
Account Question:
- “My account is locked”
- “It will not let me log in and I've already paid for 3 days ago”
- “Account billing”
Refund Question:
- “Money back”
- “Refund”
- “Refund due to nothing was giving to me”
Shipping and Delivery Question:
- “Did not receive my report”
- “Have not received link”
- “Didn't receive my confirmation email”
Product/ Service Question:
- “Disconnect service. It rerouts me to answer these questions when all I'm trying to do is disconnect the service”
- “Showing "offline" no access”
- “Fake *** advertisement”
Website/ Application Question:
- “Hey, take my mf information off your site now please and thank you. This Jerian”
- “I cannot access the site and the information I payed for”
Staff Question:
- “Your service isn't right”
Cards Question:
- “I want my *** money put back on my card and subscription canceled y'all haven't uncovered anything for me”
Other Question:
- “I'm trying to get help on a Free trail”
- “Records removed”
- “Cant open my report”
About
Our USA-based member care team is available 24/7 to assist you with any questions or concerns. Instant Checkmate is one of the largest people search engines in the world. Our online service gives consumers the power to access millions of federal, state, and local public records right from their computers. Members can get unrestricted access to its database and perform unlimited searches to learn more about the people in their lives. The data included in our reports may include criminal history, sex offender registration, known addresses, and more. This information can help you investigate the background of online dates, neighbors, social media connections, or anyone else you’re curious about. Members who wish to dig even deeper can upgrade to a premium report to access information that isn’t available in our standard reports. Please note that it is prohibited by law to use Instant Checkmate or the information it provides to make decisions about consumer credit, employment, insurance, tenant screening, or for any other purpose subject to the Fair Credit Reporting Act, 15 USC 1681 et seq.
Instant Checkmate is ranked 20 out of 116 in Background and People Search category
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