Instant Checkmate's reply to:

Instant Checkmate - False claims of information/false advertising

187 of 344 Instant Checkmate reviews

Instant Checkmate's reply:


We know how frustrating it is when you don’t get the information you were expecting. Some customers are under the impression that when you purchase a membership with our company you are paying for records; unfortunately, this is not the case. The service that is provided is actually the compiling of all the public records data and the sorting of the data into an easy to read format. When a customer pays for a public records search, we do guarantee that we will search every database available to us, however, we cannot guarantee which records will or will not show up in the final report since we are not in control of the records themselves. We simply display records as they are provided to us.

Also, I apologize that you were unable to get this issue resolved when you tried to contact our member care team, but we want to let you know that we're committed to making things right. A member care manager will reach out to you privately to resolve this issue.

Member Services
Instant Checkmate
Read the review Hide the review
review #552393
Had an experience with Instant Checkmate? Submit review ›
Helpful? 5 Yes 5 0 No 0
Had the same issue 3 Yes 3
187 of 344 Instant Checkmate reviews
× You are about to contact

Review submitted through "Contact Us" will not get published on the site or forwarded to Instant Checkmate. However, many companies do monitor reviews on our site.

You were reading a complaint about Instant Checkmate.
Filing a new complaint about