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Product: Instant Checkmate Background Check Clear all filters (61 of 61 reviews match)
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Hello, Thank you for reaching out. We appreciate your feedback, and we apologize for any confusion you encountered regarding our membership plans and/or billing policies. In order to complete the enrollment process, each user is required to check a box to agree to...
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Product
Instant Checkmate Background Check
#1112266
Instant Checkmate's reply to:

Hello, Thank you for reaching out; we appreciate your honest feedback. We apologize for any confusion you may have experienced regarding our policies. Use of the Instant Checkmate website is subject to the following Privacy Policy: Email Marketing. By accepting this...
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Product
Instant Checkmate Background Check
I didn't like
  • Appears to be bait and switch
#953437
Hello, We're so glad to hear that our member care team was able to get your issue fully resolved. Please feel free to contact us again if you need anything else. Our US-based member care team is standing by 24 hours a day, 7 days a week. You can reach us at...
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Instant Checkmate Background Check
I didn't like
  • Costumer service unprofessional
  • No record of my previous call and cancelation
  • Information site provides is often incorrect
#858871
Hello, We’re sorry to hear you had a bad experience with Instant Checkmate. We appreciate your feedback as it allows us to do our job better. We do realize that our mobile customers make up a large portion of our users, and we are working hard to make the site more...
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Product
Instant Checkmate Background Check
#854680
Instant Checkmate's reply to:

Hello, Thank you for reaching out. Instant Checkmate.com compiles reports from millions of public records including information provided by state and local governments. All of the information contained in our reports is part of what is referred to as the "public...
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Product
Instant Checkmate Background Check
I didn't like
  • Cost
  • Unauthorized charges
#825777
Hello, We are more than happy to hear any feedback you have regarding the person you searched. Please feel free to call us at any time. Our US-based member care team is standing by 24 hours a day, 7 days a week. You can reach us at 1-800-222-8985. Sincerely, Customer...
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Product
Instant Checkmate Background Check
#809137
Hello, We hate to hear you had a bad exerience with Instant Checkmate. We do not advertise ourselves as being a free service. Instant Checkmate’s Terms of Use, like the Billing Details and Frequently Asked Questions also prominently displayed on the website, fully and...
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Product
Instant Checkmate Background Check
#807435
Instant Checkmate's reply to:

Hi lisedupuis01, We’re sorry to hear you were unable to find the information you were looking for in your grandfather's report. Our data providers are always updating their information, but some state and local governments do not release their records to the public, or...
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Instant Checkmate Pacific Palisades, California
Product
Instant Checkmate Background Check
I didn't like
  • Lack of information bad customer service
#799424
Instant Checkmate's reply to:

Hello, We appreciate your feedback, and we apologize for any confusion you encountered regarding our membership plans and/or billing policies. In order to complete the enrollment process, each user is required to check a box to agree to Instant Checkmate’s Terms and...
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Product
Instant Checkmate Background Check
I didn't like
  • Lack of integrity
  • Misleading
#786903
Hello, We apologize that you did not find what you were looking for. We will contact you privately to work out a resolution. Sincerely, Customer Support Instant Checkmate
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Product
Instant Checkmate Background Check
#786578