Reply by Instant Checkmate


Thank you for your feedback. The data in our reports is updated regularly. We gather our information from multiple data providers, and everything we provide in our reports is publicly available data. While we cannot manipulate the data being displayed in a report, if someone is unhappy with anything showing, we will remove any individual’s background report from our site upon their request.

Please let us know if we can provide further clarification and/or assistance. Or, feel free to contact our Customer Support at 1-800-222-8985. We are available 24 hours a day, 7 days a week to assist you.

Customer Support
Instant Checkmate

Expunged criminal records still appearing for people I know. I contacted authorities and they said those records were sealed and should not be appearing on public sites. Checkmark does not update or correct records.

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