Instant Checkmate
Instant Checkmate Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Instant Checkmate reviews show a 1.7 star rating from 57 reviews. 38% would recommend; overall consumer sentiment is mostly dissatisfied.
Key Takeaways for Future Customers
- Search results often inaccurate despite usable website and membership promises.
- High price level and frequent billing issues when trying to cancel subscriptions.
- Many ask for refunds; expect a difficult refund or cancellation process.
Negative Feedback / Risk Areas
- Recurring customer complaints about unauthorized charges, billing and subscription auto-ship and poor customer service.
- Reports of misleading advertising and trouble accessing accounts.
Positive Feedback
Some users found the site usable and a few received refunds after contacting customer service. One agent was praised for handling a refund well.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Instant Checkmate reviews show a 1.7 star rating from 57 reviews. 38% would recommend; overall consumer sentiment is mostly dissatisfied.
Key Takeaways for Future Customers
- Search results often inaccurate despite usable website and membership promises.
- High price level and frequent billing issues when trying to cancel subscriptions.
- Many ask for refunds; expect a difficult refund or cancellation process.
Negative Feedback / Risk Areas
- Recurring customer complaints about unauthorized charges, billing and subscription auto-ship and poor customer service.
- Reports of misleading advertising and trouble accessing accounts.
Positive Feedback
Some users found the site usable and a few received refunds after contacting customer service. One agent was praised for handling a refund well.
Media from reviews


I do not have a subscription and you are fraudulenty charging my debt card
I am being charged for something I dont know anything about and it is a card that you shouldnt have access to
They r playing games with the public.
I thought I was going to pay $5, but they took $12 out of my account. They won't allow me to cancel, and when I search for another number to check on, they want to charge me again.
- Just that cons people
Preferred solution: Full refund
User's recommendation: DO NOT, DO NOT PAY INSTA CHECK MATE. U WILL NOT BE ABLE TO CANCEL
Unauthorized bank withdrawals
I've noticed that at least since May 2016, a "recurring debit charge of $24.85 has been withdrawn from my PNC account.
I do NOT know what this is for, who the company is that's withdrawing the money, and how to contact them.
I DO know that the charge reqads:
RECURRING DEBIT CARD XXXXX9123 CHKMATEINSTANTCHECKMA XXXXX5980 CA
$24.85
I'm a 75 year old retiree - my money is important to me. Can you please help me locate this company or person so I can notify my bank? If this is a legitimate charge I would appreciate hearing from the concern doing it. Or...I can notify my bank to make no further withdrawals.
Full refund
Membership cancel
They have not resolved my issue I'm trying to cancel you keep trying to take money out of my account.
They falsely advertise charge you over and over for nothing
- - I am charged $5.99 repeatedly even though I am not using the service.
- - I want to cancel and I did not sign up for this.
I keep getting charged 5.99 and am not using them ![]()
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whatPartdoyounotunderstand ??? Cancel cancel cancel what I didnt sign up for please
User's recommendation: Don’t even look at their site it is a fraud
Tried to call but # didn’t work with using my speaker.
I will let you know
Paid for three months, then canceled my subscription so it wouldn't automatically renew, but Checkmate canceled it before I could use my 3-month subscription.
Preferred solution: I would like to use my subscription for the 3 months that I paid for without automatically renewing after the 3 months that I paid for.
Sobs want me to pay $5;to cancel my subscription. Lunatics.
They said they will keep charging unless you cancel, then they won't let you without some cash. They need to be shut down by the government. Fraudulent business practices.
Preferred solution: Cancellation
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerScammed
Have not received item I paid for. No correspondence since.
Save your money and go elsewhere.
No way to contact them, emails bounce back. Phone number for main office is in Germany.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund
- - Automated refunds did not work.
- - Calling 800-222-****, Leonardo helped get my refund back.
- - He was kind and understood my frustration.
I was worried sick that instant checkmate would not return my money I foolishly spent on chasing Unicorns. However, they were so understanding and kind to me, I could not believe it.
I had read some awful reviews, and I was worried before even speaking with them. I am sure that their information will be very helpful to many people, but not to me because I have no idea how to use computers and smart phones and stuff like that.
If you try to go through the automated services to get a refund, you will get a kick in the butt. Nothing works.
However, if you call 800-222-****, the person (Leonardo) who answered was so very helpful in getting my refund back to me. I am so very grateful that he did not make me fight. He understood my exasperation in dealing with the crap on the Internet.
I was very impressed by his kindness. I thought I was in for a nightmare, but he completely understood my frustrations.
Preferred solution: Full refund
User's recommendation: Give instantcheckmate a try… They were so sweet in returning my money. If it doesn’t work for you, just let them know and they will cheerfully return the money. God bless America. (I thought for sure I was gonna get screwed.)
They need to call me back
- - Charged twice and canceled the account within an hour due to missing information.
- - My bank account went negative and I need this resolved.
I was charged twice and I canceled the account within the hour cuz it did not give the information that it claimed it was supposed to. it caused my bank account to go into the negative and I need to get this issue resolved
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTrying to take money from my bank
I'm not sure why yaw are trying to take money from my bank, please stop, I tried using your app but it didn't reach my satisfaction
I want to cancel checkmate
- - I used it to check something I needed.
- - I don't need it anymore.
- - I tried to call but got no response.
- - Please cancel any further charges to my card
U used it for what I needed to check on something
I don't need it anymore.
I tried to call and speak to someone to no avail m.
I would like to canel any anymore charges to my credit card.
Thank you!
Cancel subscription
I have emailed and called to no avail. I want to cancel subscription and rebate last payment I have tried for months to cancel
Never signed up
- - Unauthorized $5.99 charges on a Walmart money card.
- - Never authorized this site to deduct funds.
- - Opt-out methods are ineffective.
This is the second month now that I have had a purchase of $5.99 come out of a Walmart money card, I have never used nor authorized this website to take any amount of money out of this account. So, how in the heck is this happening and I read that going to their website and trying to opt-out is a complete joke, waste of time and does nothing more than automatically authorize them to keep pulling the same amount out if not more from the account, so how do you truly find out how, why and who made all this possible, who is responsible!? A complete joke
- Steal money without any authorization
- Stolen account information
Preferred solution: Full refund
User's recommendation: Be careful, I have no recommendation at this point because I don’t have any clues how this even started!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFraud illegal ,transaction
- - Unsubscribed 08/19/2024; two charges: $3.99 and $13.74.
- - Account closed but $17.73 charged; address: 4110 Mission Blvd, San Diego.
08/19/ 2024 i signed up to IMC*INSTANCHECKMATE THE SAME DAY I GONE IN AND UNSUBSCRIBED ,,,next day i checked my account thre was a card purchased $3.99. and $13.74.both said pending ..my bank card always locked.
i called the company i talked to customer service.and said the accound is closed thre will not be no transaction ,,2-3 days i noticed on my account both $3.99. and $13.74 hascame out my account...it was Illegal(SELF HELP)...This adress leads to who ever taken money out of my account.:4110 mission blvd.
San Diego Ca.investa this issue to be resolve ,funds back on my card.total $17.73 next step. contacting the attorney general office.
Preferred solution: Full refund
User's recommendation: consumers ,stand up stop being bullied.you have rights.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Fraudulent charge
- - Pending $17.73 charges claimed canceled; funds were withdrawn and card locked; trace at 4110 Mission Blvd, San Diego; no receipt proves removal.
i$3.99 otal $17.73 says pending ..thy told me thy canceled out the che charges should not be no longer pending...few days later taken off my card ...i traced my funds some one works for urr company ..taken money out my account my card was locked ...traced to 4110 mission blvd.sanDiego Ca.cant receipt is proof u taken offf my bank card.
About
Our USA-based member care team is available 24/7 to assist you with any questions or concerns. Instant Checkmate is one of the largest people search engines in the world. Our online service gives consumers the power to access millions of federal, state, and local public records right from their computers. Members can get unrestricted access to its database and perform unlimited searches to learn more about the people in their lives. The data included in our reports may include criminal history, sex offender registration, known addresses, and more. This information can help you investigate the background of online dates, neighbors, social media connections, or anyone else you’re curious about. Members who wish to dig even deeper can upgrade to a premium report to access information that isn’t available in our standard reports. Please note that it is prohibited by law to use Instant Checkmate or the information it provides to make decisions about consumer credit, employment, insurance, tenant screening, or for any other purpose subject to the Fair Credit Reporting Act, 15 USC 1681 et seq.
Instant Checkmate is ranked 27 out of 119 in Background and People Search category
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You should contact your bank. If the charge is not yours you don't need to contact the company, the bank will take care of that.
And the bank SHOULD credit you back the money even while under investigation, however if they determine the charges are yours they'll redebit your account.
This looks familiar to me. It looks like one of those companies that do instant background checks on people?
Some just have a one time charge, others charge a recurring money fee until you cancel. Try googling the text showing up on your bank statement and see if it comes up with anything you might recognize.