Reply by Instant Checkmate

Hi cathgraf,

We're sorry to hear you had a bad experience with Instant Checkmate. It appears that your account has already been canceled back in July 2016. Please let us know if there's anything else we can help you with. Our US-based member care team is standing by 24 hours a day, 7 days a week. You can reach us at 1-800-222-8985.

Sincerely,
Customer Support
Instant Checkmate
Author's
Strongsville, Ohio
1 comment

I've noticed that at least since May 2016, a "recurring debit charge of $24.85 has been withdrawn from my PNC account.

I do NOT know what this is for, who the company is that's withdrawing the money, and how to contact them.

I DO know that the charge reqads:

RECURRING DEBIT CARD XXXXX9123 CHKMATEINSTANTCHECKMA XXXXX5980 CA

$24.85

I'm a 75 year old retiree - my money is important to me. Can you please help me locate this company or person so I can notify my bank? If this is a legitimate charge I would appreciate hearing from the concern doing it. Or...I can notify my bank to make no further withdrawals.

Review about: Account.

Reason of review: Problems with payment.

Monetary Loss: $150.

Preferred solution: Full refund.

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Comments

Anonymous
Santa Rosa, California, United States #1183473

You should contact your bank.If the charge is not yours you don't need to contact the company, the bank will take care of that.

And the bank SHOULD credit you back the money even while under investigation, however if they determine the charges are yours they'll redebit your account.

This looks familiar to me. It looks like one of those companies that do instant background checks on people?

Some just have a one time charge, others charge a recurring money fee until you cancel.Try googling the text showing up on your bank statement and see if it comes up with anything you might recognize.

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