Reply by Instant Checkmate

Not resolved

We're sorry to hear that you were not satisfied with your search results. We get our information from local county courthouses and census bureaus. This information is then uploaded to the database that we pull from. There is a possibility that some information may not show on a given individual because some state and local laws restrict us from accessing certain records which may not be considered “public” in that jurisdiction. In addition, users do have the option to upgrade to a premium report if they choose to do so, however a premium upgrade is not required to view basic information such as names, aliases, phone numbers, location history, possible related persons, arrest records, sex offenders, marriage and divorce records, licenses, social media accounts, and horoscopes. We apologize for your frustrations, and we will contact you in order to get this issue resolved as soon as possible.

Member Services
Instant Checkmate
Customer service
Price Affordability

They didn't provide any of the records they said they would find. Charge you for a subscription service and didn't have any way for me to cancel other than calling to cancel.

They tried to upsell me on everything once you pay for a subscription. I feel like i wasted money on this. I purchased after they pinpointed a person and said they had 10 criminal records on them, but then as soon as i paid for the subscription it turned out they had 0 records on them. I guess you wouldnt buy if they told you that up front.

Then everything that might give the info I was looking for cost an additional $. Cancelled within 2 minutes of buying.

Reviewer is in unhappy mood. This person is quite happy with website was usable and stated that there is a room for improvement of service and hidden fees. Please immediately contact the author of this review to discuss not as described of background check and associated monetary loss in the amount of $23. Instant Checkmate needs to issue a full refund according to poster's claims.

Other people also mentioned background check in their reviews. You may find this information helpful for further shopping at Instant Checkmate.

Do You Have Something To Say ?

Write a review

You May Also Like